Thank you so much for choosing Wild Balloon Co. to make your event extra special. We promise to provide the best service possible.
- 50% of your total booking is nonrefundable however should you need to make a change The date can be transferred subject to availability
- Once balloons are in your possession they are your responsibility. Balloons are delicate, so it is important that you keep them away from sharp objects. If the balloons are played with this may reduce the amount of time that they will last. Balloons expand in the heat and can shrink in the cold so be sure to keep them out of direct sunlight, away from heat sources and do not leave them in the car. Exposure to too much heat can cause balloons to shrink or pop.
- For balloons kept indoors a garland installation or airfield design may last up to four weeks. Helium floating balloons will last for considerably less time. Up to 24 hours for latex balloons and up to four days for foil balloons.
- Balloons kept or stored outside will last for one day.
- Prop hire- You will be liable for any damage to hired props or if they go missing. They are checked prior to installation for any damage or faults. In the event that there is any damage or missing items you will be invoice for the cost of the repair or replacement. Some of our equipment is expensive to replace and all we ask is that you take care of it tired or outside overnight or in the event of rain or bad weather.
- Collection of hired props will be arranged with you when we deliver. If the prop is needed to be collected at specific times this must be stated on booking to insure we have availability.
- Balloons are a choking hazard. Please ensure children are supervised while playing with balloons
- Command hooks and clear outdoor hooks- For some indoor installations we may need to use command hooks to hold your installation in place. They are advertised as damage free however there is always a risk. For outdoor installations we may need to use clear adhesive hooks, on fencing or bricks, again for these there is a risk that they may cause damage or leave residue. We keep the use of these to an absolute minimum but in the event that there is nothing to tie balloons to we will use these with the clients permission.
- You must tell me if anyone that will be in contact with the balloons has a latex allergy.
By making payment you are agreeing to the terms and conditions.